Last updated: 1st November, 2024
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
Our platform only collects and uses the following user information:
Email Address
We collect your email address during registration to verify your identity and send important updates about platform activities, such as policy changes or transaction alerts.
Phone Number
We collect your phone number to access certain features of the platform. These features are designed to enable forum members communicate with you directly when negotiating bids. Your phone number is not used for any other purpose.
Transaction Data
We do not collect any financial details. We only collect transaction records within the platform (specifically the requests and bids posted on the forum). These are stored for record-keeping and compliance purposes.
Discussion Data
Posts in the discussion forum are stored for record-keeping and compliance purposes.
How We Use Your Information
We only use the collected information to provide a secure and efficient platform to find the best fx rates and to enhance the forum discussion experience.
Platform Notifications
We use your email address to send important platform notifications, such as changes to our terms, or new features.
Compliance and Record-Keeping
Transaction records are stored to comply with legal requirements and to maintain a transparent exchange environment. We will never share your personal email with other users or third parties without your consent.
Contacting you on issues
We may use your email to contact you for issues or conflict resolution.
Data Security
We take data security seriously and implement several measures to protect your information.
Encryption
All data stored and transmitted on our platform is encrypted to prevent unauthorized access.
Access Control
Only authorized personnel can access your data, and we regularly review our security practices to prevent unauthorized access.
Third-Party Services
We use certain third-party services to provide and improve the functionality of our platform. These services are carefully selected to ensure your data is handled with care, and we only share information that is necessary to operate our platform effectively. Below are the primary third-party services we use and how they interact with your data.
Firebase by Google
We use Firebase, a service by Google, to manage user authentication and secure data storage. Firebase allows us to provide a reliable and secure platform without requiring users to create additional accounts.
Google Analytics
We use Google Analytics to monitor and analyze platform performance. This helps us understand how users interact with our platform and make improvements accordingly. Google Analytics collects data such as device information and usage patterns, but this information is anonymized and not linked to your personal identity or email address.
Vercel for Deployment
Our platform is hosted on Vercel, a hosting provider that facilitates fast and secure deployment. Vercel may collect certain technical data, such as your IP address, to optimize delivery of the platform to your device. Vercel adheres to strict data protection policies and does not access or store any personal data beyond what is necessary for performance.
Squarespace Hosting
We use Squarespace for certain hosting needs and content delivery. Squarespace may collect technical data to ensure reliable platform access and performance. Any data processed by Squarespace is handled securely and in compliance with relevant privacy laws, and is used solely for service optimization purposes.
Your Control Over Third-Party Services
You have the right to understand how third-party services interact with your data and can opt out of non-essential services like analytics through your account settings. Essential services (such as authentication) are necessary for providing a functional platform and cannot be disabled.
Your Rights and Choices
As a user, you have rights regarding your personal data.
Access and Correction
You can access and update your email address at any time through your account settings.
Data Deletion
You can delete your account at any time using the mobile app. This can be done via the Settings -> Account You may request the deletion of your personal data from our systems by contacting support. Please note that some data may be retained for compliance and record purposes.
Policy Updates
We may update this Privacy Policy to reflect changes to our practices or regulatory requirements.
Notification of Changes
Any updates will be communicated via email or in-app notification, and the latest version will always be available on our platform.
Effective Date
The effective date of this Privacy Policy is stated above. By continuing to use the platform, you agree to the updated terms.